Account Manager
We are looking to recruit a Full Time Account Manager within our Account Management Department
Title: Account Manager
Reporting to: Service Manager
To: Ensure the smooth, timely and successful delivery of fundraising campaigns and act as the main point of contact for all campaign and operational matters specific to designated client accounts.
In a way that: Is client and service focused. Delivering its services so that client feedback is exemplary
So that: Woods Valldata has a sector leading client services offering, which is proactive, efficient and acknowledged as sector leading. To ensure customer and internal feedback is exemplary
Skills and Experience:
- Proven experience within an account management role.
- Excellent interpersonal and communication skills – able to converse comfortably with all levels of staff and clients, remotely and face to face
- Client-orientated with a clear understanding of the business environment and the Company’s goals and values
- Accustomed to multi-tasking, working to deadlines and effectively prioritising work with competing deadlines
- Strong organisation and problem-solving skills
- Strong computer literacy
- Exceptional attention to detail
- Reliable, organised, self-starter who consistently meets deadlines
- Ability to remain calm and measured in pressurised situations
- Able to work independently and as part of a team
- Comfortable working with evolving processes and procedures